Chatbot integration as a service
Simple, immediate telephone channel integration delivered as a service from the cloud. PhoneMyBot frees you from integration hurdles so you can concentrate on what really matters: building a great user experience and increase customers happiness.
The chatbot is the intelligence that governs the call and the conversation through the PhoneMyBot API, using a standard, easy to integrate HTTP RESTful model. See the technical documentation here.
Full control on service cost and performance
You have complete control over service administration and operation through the PhoneMyBot management dashboard, with analytics that gives you a full view of service usage and traffic.
All you need, in one package
All the technology that you need to give voice to your chatbot – speech to text, text to speech, telephony infrastructure and contact center integration. Delivered as a service, pre-integrated, optimized.
Unleash your chatbot full potential
You are a Conversational AI expert and have deployed a bot that solves most of the customer issues in self-service mode over multiple chat channels. That is great, the hard part is done! But don’t limit the potential of your bot to text channels: with PhoneMyBot you can start talking with your bot over the phone, in a matter of hours.
Why the phone channel is important
Today most of the interactions happen over digital text channels: the web, social media, text messaging. But at least 40% of the traffic still comes in over the phone – and more if the matter is important. Capture more traffic and drastically improve customer experience by connecting your chatbot with voice caller.
And why PhoneMyBot (when I can do it on my own)?
Integrating telephony infrastructure and getting the best results out of state-of-the-art speech technologies is not easy, and it’s not the core business of Conversational AI companies. You don't need to waste your time - only to reach a sub-optimal result. PhoneMyBot has already solved and optimized all the issues that you would encounter. With PhoneMyBot, integration is a breeze and you get support from real telephony experts.